“We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. Real-time Topology Mesh. Real-time Topology Mesh. Real-time Topology Mesh. Many organizations start by integrating these systems. Root Cause Changes. Enterprise Cloud Platform. Event Aggregation: BigPanda rolls up multiple events generated from a monitored resource changing state, into a single timeline view for users to see. Lookup items are not added to. Root Cause Changes. Enterprise Cloud Platform. The growing bear played with his first enrichment toys, sampled his first sweet potato, took his first bite of bamboo, let fans into his habitat during his first livestream and experienced his first encounter with snow!Event Enrichment Engine. The comparison might sound dramatic, but it actually holds water under scrutiny: “Someone saying ‘I’ve got a network problem in a data center’ with little context is like saying ‘there’s a ship sinking in the Atlantic Ocean,” he said at our RESOLVE ’22 event titled Behind the scenes. Real-time Topology Mesh. 12, 2022 — BigPanda, Inc. m. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its Event Enrichment. Incident 360 Console. BigPanda ingests raw event data from integrated monitoring systems and normalizes them into key-value pairs called tags. If the event properties match an alert in an active or recently resolved incident, the event is added to that incident as an alert. Incident 360 Console. This allows BigPanda to provide market-leading event correlation, root cause analysis and incident management automation. BigPanda cuts through the complexity of your monitoring stack and consolidates alerts from all of your monitoring systems. It’s chaos. The Optm team offers white-glove service from beginning to end, with a focus on a very select group of technologies. natural language incident titles and summaries. Event Enrichment Engine. Automatic Incident Triage. Unified Analytics. The complete topology is. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Automatic Incident Triage. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. Automatic Incident Triage. Automatic Incident Triage. Root Cause Changes. Unified Analytics. Being able to scale and continue to provide a world-class in-game experience for millions of players has resulted in a more predictable expansion model. In BigPanda, tags enable alert correlation, provide incident information in the UI, help you configure environments, perform searches, collect analytics, and configure AutoShare for certain integrations. Unified Analytics. Why BigPanda?Payload fields can be mapped to BigPanda alert tags. Install this integration to correlate noisy trigger alerts from Zabbix into actionable incidents in. Unified Analytics. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech. Enterprise Cloud Platform. Incident 360 Console. Central to AIOps platforms, event correlation employs AI and machine learning to analyze the data, identifying connections between various alerts. Centralized communications. Solutions . Its unique position in the market and its. BigPanda’s Incident Intelligence service provides a powerful AI/ML-driven alert correlation engine that can help identify incidents in real-time, accelerate triage by adding business context and business logic, and surface probable root cause. Check out our Self-Paced Resources, Open a Ticket, or Message Us from the BigPanda App for help. Unified Analytics. Root Cause Changes. Root Cause Changes. Contact Info: info@bigpanda. Optm takes pride in being as knowledgeable of BigPanda technology as BigPanda employees, allowing BigPanda to rely on them and trust them fully as an. BigPanda University. A successful online video game developer, publisher and eSports. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. Enrichment at scale: Enriched events include contextual data such as location, host, or affected services that increase the quality of alerts. Contact Info: info@bigpanda. Tags drive alert normalization and deduplication,. Product Releases. Payload fields can be mapped to BigPanda alert tags. Unified Analytics. Real-time Topology Mesh. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. By default, the incident identifier is a combination of the correlating events’ primary and secondary properties. Real-time Topology Mesh. An alert is the combined life cycle of a single system issue. From Chat GPT and AI Art Generators to healthcare, finance, and business, you can hardly read the news without reading the latest proclamation of how AI is poised to change every. Real-time Topology Mesh. CDI significantly reduces false-positive alerts with BigPanda AIOps. The reality is that AI in IT is algorithmic, and is based on alert normalization, enrichment and correlation patterns. BigPanda University. Incident 360 Console. , the leader in Event Correlation and Automation powered by AIOps, today revealed the power of its Event Enrichment Engine that enriches raw alerts with rich topological and operation. For custom solutions, you can build advanced integrations by using the Open Integration Manager , Email Parser , or BigPanda API Reference . It is difficult to define a single, solid maturity model for IT Operations. Events. Transforms millions of events into a small number of actionable alerts. Automatic Incident Triage. Event aggregation: Related alerts are grouped, offering a cohesive picture of widespread issues or systemic problems, which can lead to more strategic and long-term solutions. Event Enrichment Engine. (“Terms”) are a legal agreement between you (“you” or “your”) and BigPanda, Inc. To manage incident tags: Navigate to Settings > Incident Enrichment. Contact Info: info@bigpanda. AIOps enables the compression and distillation of events from metrics, logs, and traces. You’ve solved your noisy alert problem with BigPanda. As new alerts are received, BigPanda evaluates all matching patterns and determines whether to update an existing incident or create a new incident. Real-time Topology Mesh. The utility is installed on the main server where the monitoring data can be accessed. Event Enrichment Engine. AI has revolutionized the way we engage online in 2023. Event Enrichment Monitoring Integrations Monitoring integrations allow BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. Root Cause Changes. Incident 360 Console. Event Enrichment Engine. Alert Rules configured to send clear events will automatically resolve the corresponding alert in BigPanda on receipt of a clear event. Event correlation is the process of identifying patterns in data that may indicate a problem or opportunity. As the name suggests, status mapping is used to map a payload’s value to a BigPanda event status. We welcomed Insurity’s Lead Cloud. Unified Analytics. Product Releases. Real-time Topology Mesh. Root Cause Changes. to 10:30 a. BigPanda’s best-in-class Event Enrichment Engine offers cross-do. Enterprise Cloud Platform. Event Enrichment Engine. Enterprise Cloud Platform. The only community event designed exclusively for IT Ops professionals. Automatic Incident Triage. It can be a daunting task to modernize monitoring and rationalize the use of tools. With these additions, Datadog further streamlines every step of your release cycle, from shift-left testing in your CI/CD pipelines. Incident 360 Console. January was a month full of firsts for the Smithsonian's National Zoo's giant panda cub, Xiao Qi Ji. Before you get started, here are five reasons to join in the fun: We provide the basic artwork – think of this as adding costumes to our logo. BigPanda blog. Enterprise Cloud Platform. This new configuration layer simplifies data normalization, accelerates onboarding, and significantly improves time to value. Incident 360 Console. Product Releases. BigPanda alert statuses are determined by specific incoming tag values. In our RESOLVE ’22 event The SOC and the NOC, moderator and 3 Tree Tech VP of Cybersecurity Kris Taylor welcomed two esteemed guests to the stage: Roger Barranco, VP of global customer operations at Akamai. Every single day IT Ops teams deal with all the problems, large and. Many incidents escalate into crippling outages that impact users and customers only because. Some of the most interesting include Generative AI, BigPanda’s Enrichment Maps UI, which empowers customers to enhance alert quality by leveraging existing relationship information, and the Event Processing Dashboard, which grants early insights into the success of a BigPanda configuration. Event Enrichment Engine. We next investigated how large language models can be used in production at a typical NOC. Real-time Topology Mesh. For a bunch of data nerds, we’re glad to say that we can officially sit at the cool kids’ table. Magazine - IT Ops Pulse. Enterprise Cloud Platform. Incident 360 Console. Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. In. 3) Provide event correlation. Root Cause Changes. From Chat GPT and AI Art Generators to healthcare, finance, and business, you can hardly read the news without reading the latest proclamation of how AI is poised to change every. Unified Analytics. Automatic Incident Triage. Event enrichment: Contextual information is added to alerts, providing a deeper understanding of the underlying issues and facilitating more informed decision-making. Root Cause Changes. Product Releases. Root Cause Changes. Root Cause Changes. Incident 360 Console. This key capability of BigPanda’s AIOps platform moves organizations. Real-time Topology Mesh. Enterprise Cloud Platform. . by Alec Down | Aug 8, 2023. BigPanda ingests the raw event data from monitoring, topology and change systems through its Open Integration Hub. Unified Analytics. Event Enrichment Engine. You’ve solved your noisy alert problem with BigPanda. Event Enrichment Engine. Magazine - IT Ops Pulse. Solutions . "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates. How a partnership with Optm benefits BigPanda’s customers. It’s event storms. See how Fortune 500 companies are reducing IT costs. Contact Info: info@bigpanda. Its features help us to gain a better visibility on the general observability of the company, and also thanks to its unificacion, correlation and enrichment NOC operators gain more efficiency on incidents. Enrichment maps are managed in the Settings > Enrichment Maps page. And so, it was an organizational effort. Better incident respons e. Incident 360 Console. Incident 360 Console. If the new event status changes (For example, Warning to Critical), the tag values will be merged into the last event. Real-time Topology Mesh. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. Product Releases. Root Cause Changes. Incident 360 Console. Webhook overview. Automatic Incident Triage. Magazine - IT Ops Pulse. Measure alert quality from each monitoring tool and connect the impact of high or low quality payload data on noise reduction and incident response MTTR. Unified Analytics. BigPanda blog. BigPanda blog. Real-time Topology Mesh. Select the incident tag you wish to edit, activate/deactivate, or delete. Schedule a meeting. Contact Info: info@bigpanda. Event Enrichment Engine. Magazine - IT Ops Pulse. Root Cause Changes. Event management software processes event information and detects issues, which helps to speed up resolution as well as system stability. Incident 360 Console. Real-time Topology Mesh. BigPanda's supports C-level visibility and cross-organizational collaboration with an Event Correlation and Automation platform, powered by domain-agnostic AIOps. Enter your tag information in the Tag Options. Unified Analytics. The report breaks down the more nuanced differences among companies of different sizes when it comes to downtime—revealing that outage cost per minute in an organization of 1,000-2,500 employees is $1,850. Incident 360 Console. 1. Automatic Incident Triage. Product Releases. Enterprise Cloud Platform. Enterprise Cloud Platform. Real-time Topology Mesh. Incident 360 Console. , the leader in AIOps Event Correlation and Automation, today announced Rick Underwood will be joining the company as chief revenue officer, in charge of the global Pre-sales, Sales and Channel. The Monitoring Sources Dashboard gives you a deep dive into how BigPanda is interacting with your monitoring tools including alert volumes, actionable alert percentages, and signal-to-noise ratio. In addition to the data sent in with raw events, you are also able to configure enrichment tags. Combined with CMDB data ingested from IT Service Management systems, this integration allows users to visualize the relationship between services in Datadog. When these teams look at an incident in the BigPanda Ops console, with just two more clicks, they can see a list of all related. BigPanda blog. BigPanda blog. Incident 360 Console. Root Cause Changes. BigPanda for HipChat Connect: The pint of Guinness your DevOps teams deserve. 2 billion valuation. Real-time Topology Mesh. EVENT DETAILS: Attendees to the London user group event will have exclusive access to members of the BigPanda executive team, a chance to network with industry peers, and a chance to win some amazing prizes, including an. BigPanda’s Alert Intelligence service dramatically reduces IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of the event. Automatic Incident Triage. The enriched alerts are then sent to BigPanda’s Open Box Machine Learning for correlation and root cause detection. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Further Reading. Unified Analytics. Root Cause Changes. Enterprise Cloud Platform. Product Releases. Learn how leaders can support teams who must deliver exceptional service availability and confidently innovate without the risk of incidents and outages. Real-time Topology Mesh. But BigPanda is unique in its sales team’s communication for the betterment of the customer experience and our own growth. Magazine - IT Ops Pulse. This financing was led by Advent. Solutions . API. by Amy Brennen | Sep 26, 2023. Events. Dramatically reduce IT noise by filtering out false positives and benign events, and deduplicating recurring or cross-platform repetitions of. Real-time Topology Mesh. BigPanda did a great job of showing the progress over time and then really. Real-time Topology Mesh. Product Releases. As raw data is ingested into BigPanda from integrated tools, the system correlates related events into high-level incidents. Unified Analytics. Event Enrichment Engine. Event Correlation and Automation for midsize enterprises, powered by AIOps. Enterprise Cloud Platform. Automatic Incident Triage. In BigPanda, raw event data is merged into a singular alert so that you can visualize the life cycle of a detected issue over time. Product Releases. Real-time Topology Mesh. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual. BigPanda blog. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda revealed the power of its Event Enrichment Engine that enriches raw alerts with rich topological and operational context to create high-quality incidents. Product Releases. Use the Enrichments API to define alert tags and enrichment maps that help users understand incidents more quickly and enrich BigPanda functionality, including correlation patterns and maintenance plans. Using AIOps as part of your observability strategy makes changes to data sources, monitoring tools, or managed services almost frictionless. Unified Analytics. They also encourage the bears to use their natural behaviors. Event Enrichment Engine. Step 2: Once you have the number of. Cloud-based IT incident response solution purpose-built for large enterprises. This is. Click Create Plan. BigPanda Autonomous Operations Platform was designed and architected for AWS, providing out of the box integrations with AWS Monitoring Tools such as Amazon. Enterprise Cloud Platform. In light of the current macroeconomic environment, BigPanda is announcing today that we are streamlining and restructuring our company to better execute on our mission. Root Cause Changes. If you do not see your tool listed below, it may still. Product Releases. Incident 360 Console. Product Releases. Event Enrichment Engine. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065That capability will be enabled by a service-to-service topology map created by Datadog that will be used to drive event enrichment, correlation, impact analysis and prioritization. Root Cause Changes. BigPanda University. BigPanda's inbound integrations make it simple to bring together monitoring, change, and topology tools. Product Releases. Automatic Incident Triage. BigPanda’s integration with Splunk allows customers to correlate alerts from Splunk, and alerts collected from other monitoring tools, into high-level incidents in BigPanda. The average enterprise deals with at least 15 different monitoring and observability tools that create thousands of alerts a day, often overwhelming and drowning their IT operations. Additional tag mapping can be added to accommodate the full list of enrichment values to add to the event. practices. Create a New Plan. BigPanda University. Contact Info: info@bigpanda. Incident 360 Console. Root Cause Changes. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. The enrichment step adds that context, either by. The value for the incident_key can be overridden by explicitly setting. In BigPanda, raw event data is merged into a singular alert so that you can visualize the life cycle. BigPanda Autonomous Operations Platform, the most successful AIOps solution, has been named a finalist for The MIT Sloan CIO Leadership Award. Root Cause Changes. BigPanda Workload: The number of resolved incidents multiplied by MTTR. Machine learning is driving significant gains in areas where the volume, velocity, and complexity of operational data is too high for people to process on their own. Unified Analytics. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. Root Cause Changes. Events. Automatic Incident Triage. If you are wondering how many events are being ingested into BigPanda, this is your go-to source. BigPanda’s Generative AI taps into large language model (LLM) technology to automatically and quickly deliver accurate and consistent incident. Generative AI is an advanced form of AI that utilizes large language models to rapidly analyze vast amounts of data, process complex patterns, and generate insightful responses. Locate the BigPanda notification channel and click the red X button to delete it. Event Enrichment Engine. Watch this 30-minute BigPanda webinar and find out why event enrichment is either a landmine or linchpin for successful AIOPs efforts. They are core tools for self-service driven customers, and empower custom solutions and. Event Enrichment Engine. Events. Product Releases. As a new customer, you have access to tools right within the platform that quickly walk you through the process of setting up BigPanda. Incident 360 Console. Product Releases. Latest From BigPanda. Root Cause Changes. Each matched field will be processed into BigPanda tags used for enrichment, normalization, and deduplication. Product Releases. Contact Info: info@bigpanda. Contact Info: info@bigpanda. Unified Analytics. The toggle will turn green. Our platform offers cross. The BigPanda agent is a low-footprint utility installed on the master host of your monitoring tool. Azure Monitor collects telemetry data from both on-premises and Azure cloud service as well as collects log data from management tools. In their early days, “fly-by-wire” aircraft. Event Enrichment Engine offers cross-domain enrichment. Pillar 1: Automate. Use this section to help you start taking advantage of BigPanda’s powerful event correlation and automation tools right away. Edits to correlation patterns create incidents by source, tag or timeframe. Unified Analytics. Latest From BigPanda. These include: System events: These are generated by the operating system and can include startup and shutdown events, process creation and termination events and network connection events. Bungie relies on BigPanda to help support the seamless operation of its iconic game universes including Destiny, Halo, Myth, Oni, and Marathon by automatically suppressing low-quality alerts. Event Enrichment Engine. Our new, out-of-the-box (OOTB) value dashboard demonstrates business impact by providing new insights from operational alert data. Through ITOM, ServiceNow allows ITOps, DevOps, and. "BigPanda’s Event Enrichment Engine helps structure our event data and adds more context to alerts for our Operations team to triage issues quickly and achieve better alert compression rates,” said Samy Senthivel, Senior Digital Enterprise Monitoring Services Manager at Autodesk. Event Enrichment Engine offers cross-domain enrichment. Application Program Interfaces (APIs) are software intermediary tools that allow applications to talk to each other. Incident 360 Console. Automatic Incident Triage. Product Releases. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065New Platform Enables IT Teams to Keep Up with the Thousands of Daily Alerts Arising from the Scale and Fragmentation of Modern Data Centers. Companies scaled during the pandemic due to a shift in consumer behavior, and many companies had to pivot their ITOps strategies. Product Releases. SAN FRANCISCO, April 7, 2022 — BigPanda, Inc. Unified Analytics. Unified Analytics. Real-time Topology Mesh. Event Enrichment: Many events lack the context necessary to make them actionable. BigPanda's event correlation and alert reduction is also connected to IHG's ServiceNow ticketing system to start incident response workflows for its incident managed service. The platform allows you to detect incidents as they form, in real time, before. Latest From BigPanda. The more accurate average cost for unplanned outage downtime is more than double that old statistic: $12,900 per minute. BigPanda alert statuses are determined by specific incoming tag values. Azure Monitor then allows you to build alerts rules based on this information. Event Enrichment Engine. Navigate to Settings > Alert Correlation. BigPanda collects, cleans, and prepares data for AIOps processing. Enterprise Cloud Platform. Product Releases. Unified Analytics. Unified Analytics. Unified Analytics. Enterprise Cloud Platform. IT Ops, NOC, DevOps, and SRE teams must evolve manual and reactive incident response capabilities. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065IT incidents usually materialize in the form of many symptoms across your monitoring systems, with a very distinct order of events. Enterprise Cloud Platform for IT Ops. Unified Analytics. Root Cause Changes. BigPanda’s Real-time Topology Mesh provides teams with a real-time, always up-to-date topology model of the full IT stack. Automatic Incident Triage. Incident 360 Console. BigPanda blog. BigPanda blog. Contact Info: info@bigpanda. Uses the ThousandEyes Webhooks integration feature to forward networking alerts to BigPanda. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Incidents in BigPanda: Event Details: Shows more information about the event, depending on the event type. We’ve recently launched an executive event series, Whiskey and Wisdom, exclusively for IT Ops leaders to gather each month and talk about topics that are top-of-mind (and yes, there is whiskey!) While the sessions are not recorded, Derrick Arakaki, VP of Customer Outcomes, started a blog called Overheard at. Event Enrichment Engine. Contact Info: info@bigpanda. This has reduced the number of false positives in our system by 51%. Automatic Incident Triage. m. Enterprise Cloud Platform.